While we are certain you’ll love our products, we understand that sometimes a returns is necessary. To return an item please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. You may return items in their original condition within 30 days of delivery after an RMA (return merchandise approval). Please note that we do not refund shipping and a 20 percent restocking fee will be applied in most cases.
You should expect to receive your refund within 15 days after we have received your package, however, in most cases you’ll receive your refund much quicker. This time period includes the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.